About
Help every dental team capture the right documentation — before the patient leaves the chair.
Every practice working to the same documentation standard, every day, whoever is on shift — so the record is ready before anyone asks for it.
After 19 years in dental billing, insurance and practice operations, Natasha kept seeing the same problem: the documentation a claim needed didn’t exist, and by the time anyone noticed, it couldn’t be created. A pre-op X-ray but no photos. A chart note that doesn’t say why the treatment was needed. A 15-year veteran and a new hire three weeks in, with completely different ideas of what’s required. Shep gives the whole team the same standard — before the procedure, not after.
Shep never diagnoses or recommends treatment.
Every flag traces to a requirement.
Nothing is written back to Open Dental.
We don’t replace the team.
Co-founder
19 years in dental billing, insurance and practice operations, from single-doctor offices to multi-location groups. Natasha wrote the rules Shep checks against.
Co-founder
Product and engineering. Previously co-founded Colossyan (exited 2022).
Questions? natasha@shep.dental
Documentation Readiness and Compliance for Open Dental Practices